ID TECH & T2 Systems Unify Lancaster’s Parking Experience
When the Lancaster Parking Authority (LPA) set out to modernize its parking operations, it needed a single, unified solution that could streamline on-street enforcement, off-street garage management, and payment processing for thousands of daily parkers. T2 Systems, a trusted leader in parking technology, stepped in as LPA’s partner and through its established collaboration with
ID TECH, delivered a solution that combined T2’s powerful PARCS platform with ID TECH’s next-generation payment hardware.
Together, T2 Systems and ID TECH provided a PCI-P2PE validated merchant solution that met LPA’s operational needs – consistency across all parking locations, reliable operations for staff, and a modern, convenient payment experience for residents and visitors.
The Challenge
Before partnering with T2 Systems, LPA faced a fragmented operation. Multiple vendors managed different aspects of parking, which created challenges for:
• Consistency: Parkers had a different experience depending on which garage or lot they used.
• Support & Troubleshooting: With four separate PARCS vendors, customer service teams had to juggle multiple contracts and contacts to resolve issues.
• Payment Processing: Older payment hardware lacked modern payment options like contactless, creating friction for customers accustomed to Apple Pay, Google Pay, and tap-to-pay.
LPA needed a unified platform that could consolidate its operations, modernize its payment infrastructure, and support the city’s growth for the next decade.
The Solution
To transform its parking operations, LPA selected T2 Systems as its single provider for on-street, off-street, and enforcement solutions. At the core of the off-street upgrade was the deployment of T2 Logan PARCS paired with ID TECH’s VP6825 payment terminal – a ruggedized, PCI PTS 6.x-certified device built for secure, reliable, and frictionless transactions.
This next-generation device brought fast, secure, and user-friendly payments to Lancaster’s garages with features such as:
• Unified PARCS Platform: All seven garages were consolidated under T2 Logan PARCS, creating a seamless, citywide parking experience.
• Modern Payment Experience: The VP6825 enabled fast, secure payments via EMV chip, contactless tap, and mobile wallets like Apple Pay and Google Pay.
• Offline Processing Capability: Even during network interruptions, the VP6825 processed payments reliably — minimizing downtime and ensuring uninterrupted vehicle throughput.
• Easy Integration: The VP6825 integrated directly into the T2 ecosystem, enabling smooth payment reconciliation through automated API processes.
The Results
By consolidating vendors and modernizing their technology, Lancaster Parking Authority now delivers a seamless experience for every parker – across garages, lots, and on-street spaces.
Key Outcomes:
• Single Solution Provider: LPA now manages the entire parking ecosystem end-to-end with T2 Systems, simplifying operations and support.
• Fast, Reliable Payments: Over 165,000 transactions processed in six months, with more than 30,000 monthly transactions handled quickly and securely via the VP6825.
• Better Customer Experience: Contactless and mobile wallet payments improved vehicle throughput and reduced wait times at exits.
• Increased Uptime: The VP6825’s robust offline capabilities reduced downtime and kept revenue flowing even during network outages.
• Future-Ready Infrastructure: LPA now has a scalable foundation to support Lancaster’s ongoing growth and parking demand.
Thanks to the partnership between T2 Systems and ID TECH, Lancaster Parking Authority has achieved a more efficient operation, a better customer experience, and a modern, resilient payment solution for years to come.
Ibrahim Aman, Deputy Executive Director of LPA, says, “With ID TECH and T2 Systems PARCS, our customers appreciate the ease of paying via multiple payment options, including Apple Pay, Google Pay, and credit card via Tap or Chip Insert.”
What's Next for ID TECH & T2 Systems
Stay up-to-date with the latest between ID TECH and T2 Systems at the T2 Connect Conference 2025 happening November 17-20. For more information about how ID TECH & T2 Systems are elevating the parking industry fill out this form: