Support

Have questions or need help? We’re here for you.

Knowledge Base

Access articles, tech notes, white papers, API guides, downloads, and product documentation.

Search Knowledge Base

Technical Blog

Get up-to-date news on
ID TECH Products.

Read Articles

Request Help

Contact us to get your questions answered.

Request Help

Developer

Ease the integration process powerful array of tools, documentation, and Software Development Kits.

Learn More

Security Issues

Contact us for your security related issues.

Contact Us 

Product Updates

Sign up to receive product updates from ID TECH.

Sign Up for Alerts

Please look through the Knowledge Base section to see if your questions are answered, if not, please contact our Help Desk. E-mail inquiries are accepted 24/7.

Phone inquires are accepted during our regular business hours 8AM to 5PM Pacific Time.

Log in to our Customer Support Portal to open up a support case.

Tech Support email: support@idtechproducts.com

Help Desk phone:  (714) 761-6368