

ID TECH Product Selected
Customer Story
When Volcora needed a mounting solution for the ID TECH VP3350 to pair with its growing line of POS systems, DCCSupply delivered a custom-engineered mount designed for flexibility, security, and long-term scalability.
The ID TECH VP3350 is built for modern retail and restaurant environments, with support for EMV chip, contactless cards, mobile wallets, and magstripe payments in a compact footprint. Its versatility makes it a strong fit for mobile, countertop, and semi-fixed deployments. To get the most out of it, though, it needed the right mounting solution.
What began as a single-screen mounting project quickly grew into a broader multi-configuration solution, proving the value of responsive engineering and adaptable design.
Volcora, working with a restaurant technology provider, needed a secure way to mount the ID TECH VP3350 alongside its POS hardware. The original requirement seemed straightforward: create a mount compatible with Volcora's single-screen 15" and 15.6" POS systems.
But there were critical design requirements to meet at the same time.
The challenge was to integrate the payment device without compromising functionality or accessibility.
As DCCSupply began engineering the solution, the project scope changed. Before the design was finalized, Volcora shifted from a single-screen setup to a dual-screen configuration.
Instead of treating it as a setback, DCCSupply adapted. Rather than designing for one environment, the team expanded the solution to work across all Volcora POS configurations, both single-screen and dual-screen systems. This gave Volcora a future-ready mount instead of a one-off product.
DCCSupply engineered a custom key-locking VESA mount for the ID TECH VP3350, purpose-built for the Volcora ecosystem.
By expanding compatibility during development, DCCSupply eliminated the need for multiple mounting SKUs and simplified future deployments. The result was a streamlined hardware setup that let merchants take full advantage of the VP3350's flexible payment capabilities while preserving valuable counter space and keeping a consistent checkout experience.
Once the design was finalized, the restaurant technology provider placed an initial order for 25 custom mounts. The solution became part of Volcora's accessory offering and was added directly to their website as an approved hardware add-on.
The project also created a partnership opportunity: Volcora promoted the mount as part of their POS ecosystem, DCCSupply earned a placement under Volcora's accessories section, and ID TECH gained an integrated mounting option for the VP3350.

Most importantly, the project showed DCCSupply's ability to pivot quickly when customer needs changed, without slowing down development.

Payment environments evolve quickly. Hardware changes, layouts shift, and new requirements emerge mid-project. This case study shows how DCCSupply helps customers stay ahead by designing mounting solutions that can adapt in real time.
It also highlights why the ID TECH VP3350 is such a strong fit for modern retail and restaurant environments.
For POS manufacturers, ISVs, resellers, and merchants, the takeaway is simple: a flexible mount design paired with adaptable payment hardware can reduce future headaches, simplify deployments, and create a better end-user experience from day one.
At DCCSupply, custom mounting isn't just about fit. It's about building solutions that scale with your business.
Learn more about the ID TECH VP3350 or the VP3350 with Stand, or shop the custom VESA key-locking mount from DCCSupply.

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