News

Smiling customer paying with credit card

17 Jul: How Payment Terminals Work

You’ve probably seen signs that say ‘payment kiosk here’ or ‘we accept Apple Pay’ in any number of stores you’ve been in recently. You’re probably used to paying at the pump at a gas station with an easy swipe of your card. You might have gotten annoyed when you purchased coffee at a mom-and-pop shop and they didn’t have a contactless payment option to accommodate your digital wallet. If you’re an owner or employee at a retail business, you’re likely very familiar with the importance of payment terminals. If a system goes down, business comes to a halt. If you don’t offer enough options, customers may complain. Striking the right balance between cost and convenience can be tough. Today, there are all types of payment options that businesses are introducing into…

Cropped section of credit card with selective focus

18 Jun: EMV Chip Technology: 6 Things You Didn’t Know

You might feel like every time you walk into a store there is a different type of credit card terminal you’re swiping or dipping your card into. For the most part, they all work similarly, but it’s true — there is a multitude of payment options businesses can choose from. For instance, many new small businesses are choosing to stick with contactless payments, while older businesses have slowly begun to make the switch to EMV terminals and chip card readers. Why did EMV come about? American Express, Discover, JCB, Mastercard, UnionPay, and Visa all wanted to create a global standard for payment solutions. Because the U.S. is still going through the switch from magnetic stripe credit cards to chip reader credit cards, you may have some lingering questions about EMV chip…

woman eating burger in restaurant

14 Jun: Fast Food Kiosks: Their Impact in 2019

Think about the last time you walked into a McDonald’s or Panera Bread. Did you order through a cashier, or did you opt to skip the line and order through the digital payment kiosk? Chances are if you did the latter, you had a smooth encounter and didn’t have to worry about being sold on the latest espresso drink or newest soup and sandwich combo. Although fast food kiosks haven’t yet shown up in many fast food chains throughout the country, you may begin to see them popping up in the next couple of years. So what exactly is an unattended payment kiosk? Pretty much as the name says, the technology doesn’t need a human cashier to take your card, swipe, ask you to insert a PIN or give you a…

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14 Jun: RSPA RetailNOW 2019 – July 28-31

Visit Us at Booth 136! RetailNOW 2019 is RSPA’s signature annual event that brings leaders, innovators, and channel players together to develop relationships necessary for any successful business within the general retail technology industry. So, of course we’re excited to be a part of this show and look forward to welcoming you to San Antonio on July 28-31. Whether you’re a POS reseller, software vendor, payment professional, manufacturer or distributor, RetailNOW 2019 is a can’t miss event! Register today at www.GoRSPA.org/RetailNOW, and I’ll see you in San Antonio!

Senior adult in suit paying bill with credit card while sitting in cafeteria. On desk bill, tablet, smart phone and juice.

28 May: Chip Card Readers in 2019: Everything You Need to Know

By now, you’re used to the magnetic stripe on the back of your credit cards. You might even still use it from time to time. However, the use of strips on cards is becoming less common. For nearly five years now, credit card companies have been making the switch from magnetic stripe to chip cards. Why the change? Data security. With so many different forms of payments nowadays, it’s hard to keep track of all your cards and digital wallets and payment apps, and fraudsters abound. Luckily, the chip card uses encrypted data to keep your bank information safe when paying with credit cards. Each time you make a payment, the POS terminal will prompt you to insert your card. The chip card reader gathers the data internally, rather than through…

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02 May: Money 20/20 Europe 2019 – June 3-5, 2019

We’re very excited to exhibit at Money 20/20 Europe for the second time! If you’re attending Money 20/20 Europe 2019, please stop by the ID TECH booth #H93 where we will be showing our latest innovative products. Register today for €200 off by using our unique code: 200IDTEC REGISTER HERE: https://europe.money2020.com/registration-pricing-listing See you in Amsterdam from June 3-5, 2019! LEARN MORE: https://europe.money2020.com/

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26 Apr: UITP Summit – June 9-12, 2019

If you’re attending UITP Summit 2019 (Global Public Transport Summit), please stop by the ID TECH booth #B5032 where we will be showing our latest innovative products. See you in Stockholm, Sweden from June 9-12, 2019! LEARN MORE: https://uitpsummit.org/

Smiling African waitress using a restaurant point of sale terminal

26 Apr: Point of Sale Hardware in 2019: 5 Big Developments

With the rise of digital payments and increasing use of credit cards, merchants must keep up with payment trends. When customers sense that their preferred methods of payments are being met, they will be more likely to revisit stores and talk positively about the company. With cash, credit cards and contactless payments all working as viable payments options, it’s important to have a point of sale hardware system that allows your customers to pay whichever way is easiest for them. As of 2017, 44 percent of consumers preferred debit cards as their main payment method and the next most common method was credit cards at 33 percent. Additionally, about 10% loaded a credit card to a mobile wallet and 9% loaded debit card to a mobile wallet for digital payments. The…

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08 Apr: Digital Loyalty Programs: How ID TECH is Elevating the Tap-and-Go Experience

Today, brands are built around customer retention and brand recognition. Digital Loyalty programs are part of the brand experience and the value-added service that goes beyond paying for a product or service. Designed with the consumer in mind, these programs make sure loyal customers are well taken care of and rewarded for their commitment to the brand. Also, many companies are investing in new technologies to make their rewards systems more effective, stand out from others and attract more customers. A lot of digital loyalty programs these days have mobile apps that increase customer engagement through its easy-to-use user interface. For example, Starbucks has a mobile app that rewards customers with star points that they can accumulate and redeem for a free coffee or pastry on their next visit. This serves…

Close up of man using 3d generated mobile smart phone with pin code on the screen. Screen graphics are made up.

19 Mar: PIN on Glass: 4 Secret Things You Need to Know

Businesses have more options for points of sale than ever before. Because of this, it is important to understand which payment types will work best for your company and how they differ. PIN on Glass, one of the latest emerging technologies for transactions, eliminates the cost and space needed for outdated, hefty hardware. Instead of using standalone kiosks or terminals for point of sale, businesses can download software onto tablets that are equipped with EMV readers that transfer PINs directly to the smart device’s screen. The 2018 Federal Reserve Payment Study found that from 2016 to 2017, credit card payments increased by 10.1 percent by number and 8.4 percent by value. Additionally, there was an ATM cash withdrawal decline by 2.8% that could be connected to the increase in credit card…