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General Support Related Section:
1. Which link should I use to download the user's manual for the ValueScan II? A. Here is the link to the correct manual: http://www.idtechproducts.com/download/handheld-scanners-and-slot-readers/doc_download/434-user-manual.htm
2. How do I reset the scanner to the factory default?
3. How to keep the scan light on all the time so that I don't have to push the trigger when scanning a barcode? Download the user's manual from the link under FAQ#1. Print out page 28 and page 97. Follow the steps below to configure the scanner to the Continue mode.
4. How to enable the scanner's auto-sensing feature to work with the stand in hands free mode? An instruction sheet will be enclosed with the stand (model: IDBA-4001MRBS). Please scan the following two setup barcodes after following the instruction sheet to get the stand assembled.
5. How to remove the "Enter" at the end of the data string? Download the user's manual from the link under FAQ#1. Print out page 31 and page 97. Follow the steps below to configure the scanner to the Continue mode.
6. How to make it append a "Tab" at the end of the data string? Download the user's manual from the link under FAQ#1. Print out page 31 and page 97. Follow the steps below to configure the scanner to the Continue mode.
7. How to make it only output the 10 digits in the middle for a 12 digits UPC-A? Download the user's manual from the link under FAQ#1. Print out page 35 and page 97. Follow the steps below to configure the scanner to the Continue mode.
8. How to make it only output the 6 digits for an 8 digits UPC-E barcode? Download the user's manual from the link under FAQ#1. Print out page 39 and page 97. Follow the steps below to configure the scanner to the Continue mode.
9. How to program it with Alt-F12 as a prefix? Download the user's manual from the link under FAQ#1. Print out page 31 and page 97. Follow the steps below to configure the scanner to the Continue mode.
10. How do I program the scanner to work with iGo Figure for Curves? First follow the steps for FAQ#2 to reset. Then follow the steps for FAQ#9 to program it with a Alt-F12 as prefix. |